Verifying Parent Login Access With International Phone Numbers

We support international phone numbers, but sometimes international providers don't allow us to send the SMS to them.

To address this issue:

  1. Click on 'Login Actions'
  2. Select 'Disable SMS verification'
  3. Click 'Disable'

Set Parent Email 2026-01-13 132855

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This will allow to only send the verification link via parent's email to gain access to their enrolment dashboard.

It should be noted that the option to "Disable SMS Verification" is no longer available once the parents account has been verified.