OTP (One Time Password) has been enabled across EnrolHQ for Parent Users. You will no longer be able to reset a password. Every time a parent logs into their Dashboard, they will be sent a six digit code to their registered email address. If a parent is not receiving their code, please check their email address. The email address can be updated if necessary by using the Set Email/Username function for Parent/Carer 1 in the student profile.

If the parent does not receive email contact support.enrolhq.com.au to check the email address that may have been reported as Spam.