EnrolHQ Masterclass

Blog

Learn about our latest software releases, new features, thoughts on school enrolments and read some educational material.

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Getting your online enrolments system ready for 2024

To help you kickstart the enrolment season for 2024, we've compiled a checklist of essential tasks using EnrolHQ. Here are 7 helpful reminders our Team recommend:1. Roll up waitlists using the Bulk Action tool. Efficiency is key when managing enrolments. Utilise the EnrolHQ Bulk Action tool to seamlessly roll up …Read more

Published: 08 Jan 2024

MasterClass 2024 Dates Launched

Are you ready to elevate your admissions skills and expand your knowledge of the EnrolHQ system and the enrolments landscape? We are thrilled to announce the EnrolHQ MasterClass 2024, a one-of-a-kind opportunity for both newcomers and seasoned professionals to unlock the full potential of the EnrolHQ platform. With over 1500+ …Read more

Published: 26 Oct 2023

Student Profile Tags

When reviewing a student application, it's important to look at key pieces of information and tag appropriately. This is for two reasons:Tagging means you don't have to deep dive the application again (saving time by only reviewing each application once) andEnrolHQ can rank (lead score) the applicant based on values …Read more

Published: 17 Oct 2023

EnrolHQ is a certified TASS integration partner

At TASSCon2023, it was announced that EnrolHQ was the newest certified integrations partner to join TASS, a popular school management system in Australia.TASS API Certification validates and verifies the Integration Points for each developed API, ensuring a stable and reliable solution is being delivered to our mutual customers.The certification process …Read more

Published: 04 Aug 2023

Over 26 Time Saving Features Deployed Last Term

Hello there! It's time to take a closer look at the series of updates that have been rolled out in the past 90 days.From helpful additions to valuable improvements, let's flesh out the changelog and explore the many system updates that have occurred. Let's get cracking!11 July 2023:A new event …Read more

Published: 11 Jul 2023

Split payments to help ease the fee collection process

Using the EnrolHQ Split Payments feature is easy. Follow these steps:1. Select the new % yellow button to choose the split amount2. Use our slider to determine the split the amount between Parent 1 and Parent 2.3. Click split to confirm the payment structure.4. You can further adjust / add …Read more

Published: 06 Apr 2023

Status Conversion Report

Registrars’ and school staff can use this report to understand how students move through their statuses. It will also show how many students a school needs in each status to fill an enrolment quota. Staff can view and compare conversion rates through the enrolment process to either benchmark or simply …Read more

Published: 03 Mar 2023

14 Brand New EnrolHQ Features to kick off 2023

Without any more waffle, here are the 14 features launched in January 2023 from our EnrolHQ team aimed at simplifying the parent journey and making your life as an enrolment team easier.New setting for a custom header and footer for each individual email template under Advanced Settings - that means …Read more

Published: 31 Jan 2023

How To: Integrate EnrolHQ with Azure Active Directory SSO

School Staff users of EnrolHQ (Registrars, Finance, IT Admins) can now use their Azure AD credentials to sign-in to their EnrolHQ dashboard instead of using their EnrolHQ specific username/password and SMS for 2FA. This provides IT teams better control over who accesses the dashboard and a more streamlined user experience …Read more

Published: 16 Jan 2023

How-To: Integrate EnrolHQ with Studentnet Cloudwork to provide SSO

If your school uses Studentnet Cloudwork, you can now configure EnrolHQ SAML Settings to allow staff to log-in with their Cloudwork Account. Studentnet has their own Authenticator App with push notifications so MFA is handled via a phone app rather than SMS. They also have nifty features like geo-blocking logins, …Read more

Published: 16 Jan 2023

Focus on improving user experience by decreasing support time

EnrolHQ has released tooltips to make it easier for all users to access useful tips and knowledge articles directly from the admin interface.Tooltips are placed around the system based on commonly asked questions and other support needs. Clicking on these small question marks will open a pop up window with …Read more

Published: 07 Oct 2022

Change your grade-year-settings to simplify the enrolment process for full year groups

In EnrolHQ you can set your grade-year-settings to reflect when a grade-year is full and no longer taking applications. Once in place, the year will no longer be available for parents when submitting an application, and the parent will be prompted to fill out a "register your interest form" instead. …Read more

Published: 15 Sep 2022

Re-open or Reset Application and Offer Forms

Sometimes, an enrolled student that has applied for a particular year level (for example Year 3, 2024)  needs to delay their start (for example to Year 5, 2026). In this instance, they need to re-submit an application for the new year level. Re-opening the application form will save time and …Read more

Published: 10 Aug 2022

Choose how to book your enrolment interviews

Sometimes you may want parents to be able to book their interview inside their Parent Dashboard and at other times you would prefer to do it yourself and just email them the details. To help achieve this, you can now disable the Parent Dashboard booking button against each interviewer.If interview …Read more

Published: 04 Jul 2022

New updates and improvements based on your feedback (34 enhancements and new features listed below)

EnrolHQ has an open changelog where all changes and system updates are made public. This is a great way for schools to keep up-to-date with all the new improvements and features as they are released. In the last few months, we've released another 34 updates to help our users get …Read more

Published: 27 Jun 2022

Save your commonly used filters with Bookmarks

Schools frequently need to filter students based on attended events, incomplete applications, completed payments, priorities and many more. EnrolHQ has close to 50 filters on the listing pages, and allows you to go very granular when you want to target a specific group of enrolment applications, enquiries etc.Our new Bookmark …Read more

Published: 17 Jun 2022

Simplify your parent journey

Not just another online application form with a simple CRM bolted on...Rather, EnrolHQ handles the whole enrolment journey from an initial enquiry or tour booking through to accepting an offer and all the onboarding forms. It even prepares the data for the movement into a School Management System.We use the …Read more

Published: 30 May 2022

Educate Plus Conference - Adelaide

Educate Plus International Conference is designed to bring together leading practitioners, industry experts, thought leaders and suppliers to share their knowledge and expertise with you in your role. The program is also designed for larger teams that have advanced level practitioners as well as those who work with very lean …Read more

Published: 18 May 2022

New Feature - SMS Parents in real-time

EnrolHQ gives each school their unique mobile phone number to ensure that parents can respond to any text messages. We log all incoming and outgoing communication in the system under the Comms Log and in the SMS > Messages report. SMS can be sent to individual numbers or as bulk …Read more

Published: 03 May 2022

How business managers can use EnrolHQ to collect enrolment information

With EnrolHQ's custom made questionnaire page, schools can ask for information that can be used to improve various school processes such as their enrolment or advertising workflow.Asking open-ended questions such as "Why are you applying to this college?" or "How can our school better assist your child?" can be very …Read more

Published: 29 Apr 2022

Make the Enrolment Signing page clear and unique

The final stage of the enrolment application process is the signing stage. Schools can freely choose how to set this up with many tools at their disposal.Steps - Number the next steps in the application process to make it clear what the parents can expect whilst the application is being …Read more

Published: 19 Apr 2022

Arrange your contacts in Address Book

The address book saves time and relieves registrars of the manual work of typing in the email address by having a dropdown menu of the most used staff emails. Instead of typing in the email every time you need a send an email you can now simply select the name …Read more

Published: 04 Apr 2022

Filter and sort enrolment documents to be reviewed

The Show More filters in the Review section of EnrolHQ allows you to filter out document uploads which have not yet been validated. This can help you work out which documents are outstanding. The three classifications for each document include:Not Validated - You haven't checked the document and marked it …Read more

Published: 28 Mar 2022

Verify documents in bulk

Bulk actions save registrars time and energy. EnrolHQ focuses on making the enrolment process as easy as possible allowing staff to send emails, make offers, change statuses or book interviews in bulk. To make verification of documents easy for staff, we have implemented a new blue button at the top …Read more

Published: 28 Mar 2022

Update and reorder your EnrolHQ form fields across all forms

This feature now allows you to reorder form fields on all your forms, which includes enquiry form, event booking form, expression of interest form, scholarship form, enrolment form and all your custom forms that you build. It also allows you to reorder all the options in those multiple question fields.Schools …Read more

Published: 21 Mar 2022

Set position of Announcements and Videos inside Parent Dashboard

Having a great parent experience is one of our main priorities. It's not just there for the parents to manage their student applications, book interviews, be reminded of the actions the need to take, and so on, but it's also a marketing tool for the schools to post their videos …Read more

Published: 15 Mar 2022

WYSIWYG editor throughout EnrolHQ admin

There are hundreds of customisation options throughout EnrolHQ. They give you the ability to customise and edit almost everything you do, including the text descriptions. This ensures that every school using EnrolHQ can use their own language to communicate with parents and students without having to go through support to …Read more

Published: 08 Mar 2022

Merging Duplicate Student Records

Sometimes you'll end up with multiple profiles for the same child. A parent may submit multiple enquiry forms, use a different email to book into an event, or even submit a new enrolment application for a child while they have a partially filled in application in EnrolHQ already.In these cases …Read more

Published: 03 Mar 2022

Roll Up or Roll Down function for student years

Online school enrolments can be time-consuming as they require a lot of information and documentation. Managing a school waitlist can be one of those time-consuming tasks, unless you have the right tools. EnrolHQ has many schools who do not struggle to fill their enrolment quotas, but instead struggle to maintain …Read more

Published: 28 Feb 2022

Merry Christmas and a Happy New Year from the EnrolHQ Team (and 79 things we've released in the second half of 2021)

Hi everyone! Eddy here, haven't blogged for ages or posted on our Facebook group cos I've been hiding under a rock doing 1000s of support cases and hundreds of hours of onboarding in 2021! So I'm doing a cameo blog post to round out the year before we go on …Read more

Published: 22 Dec 2021

Why schools need more than a generic CRM with an enrolment form

So, after we signed-up a large Melbourne school last month, with a population of around ~1500 students, we started chatting about why they selected EnrolHQ. The school was open about the fact that we were in bake-off with several other solutions...and trust me, these guys did they due diligence. The …Read more

Published: 13 Jul 2021

42 recent EnrolHQ upgrades

Here's a list of goodies we released recently after my 67 upgrades post which you can read here. I apologise in advance if any of these have been mentioned in my earlier post. I have tried to include only new updates in this one but some of the old dev …Read more

Published: 23 Jun 2021

Top Schools Choose EnrolHQ for their Online Enrolments System

We welcome the following schools to our community:Monte Sant' Angelo Mercy College, North Sydney, NSWAn independent Catholic school for girls in Years 7-12.St Andrew's Anglican College, Sunshine Coast, QLD. Independent Prep - Year 12 Anglican SchoolJohn Wollaston Anglican Community School, Camillo, WAPre-Kindergarten to Year 12 co-educational Anglican School.John Colet School, …Read more

Published: 22 Jun 2021

Edumate releases enrolments API and Wonde gets a writeback for Synergetic

We have some good news to share in this post. After years of stagnancy on the API front, we get some movement on the API front by our two very popular Australian school management systems. Christmas in May everyone!Edumate, a popular Australian school management system (mainly NSW), just released a …Read more

Published: 19 May 2021

It’s all about the “parent journey” a wise man once said

I don’t normally write these sales posts, as they usually lack soul :), but I have to tell you a story and write one today.Eddy and I were sitting in our local the other night and talking about EnrolHQ, where it’s currently at, what it’s good at, and what could …Read more

Published: 07 May 2021

67 features our team has rolled out in the last 6 months

Below is a list of some of the notable features and a couple of bug fixes we implemented over the last few months. I hope that most of these will make sense to our users, since as you guys know, our product goes deeeep! :)You'll also get some insights into …Read more

Published: 06 May 2021

Top Tips for a School Open Day

Open Days for 2021 are now in full swing and will continue for the next couple of months. They are a great way to showcase your school and require a bit of planning to make the most out of the day. The main question is 'how do you manage your …Read more

Published: 23 Feb 2021

Utilising the power of scholarship application forms online

Can you believe it’s nearly the end of Term 4? What a year we’ve all experienced. I’m not sure about you but I’m really looking forward to the Christmas break where we can turn off our screens for a few weeks (well kinda) and spend some time at the beach …Read more

Published: 11 Jan 2021

Our Favourite Time-Saving EnrolHQ Features

Allow parents to book a private tour time based on staff availabilityCustomise the Offer of Place fee before you Make an Offer - not everyone pays the standard fee.Allow Parent 2 to digitally sign a form, even if they are living somewhere else at the time - perfect for those …Read more

Published: 01 Aug 2020

A few EnrolHQ updates to kick off Term 3!

G'day all. As promised, I'd post system updates more often because we now have the bandwidth to work on all those little things that make your life easier. Here's a few for the start of this week!Registration (Family Group) Limit at School EventsGiven the fast changing nature of social distancing …Read more

Published: 21 Jul 2020

EnrolHQ's Onboarding Forms makes your Enrolment Process 100% paperless

Before I get into my regular “new feature sales spiel”, let me indulge in a short introduction. A few of EnrolHQ’s larger schools had come to me at the beginning of 2020 and (independently of each other) told me they needed extra forms to complement the enrolment application form itself. …Read more

Published: 16 Jul 2020

Acceptance Workflow for your Enrolment Form

Sorry for the radio silence. It’s been heads down all the way through Term 2 at EnrolHQ as I’ve been busy helping the team with lots of new schools going live.Every school who signs up with EnrolHQ gets 6 hours of 1-on-1 Zoom meetings. This is to provide in-depth training …Read more

Published: 30 Jun 2020

New Features Released in May ‘20

It’s been an interesting start to Term 2. I’ve been helping schools set up Live Streaming Tours, Virtual Tours, Zoom 1-1 Interview bookings – anything we can do to keep our clients stay connected with their prospective parents.Some really exciting features have been rolled out in May. If you’ve got …Read more

Published: 15 May 2020

EnrolHQ April 2020 release is about time saving features and navigation

The school holidays are coming to a close and we’re excited to be heading into Term 2.We see a lot of enrolment stats at EnrolHQ and have noticed that enrolments enquiries and expressions of interest are considerably down across all schools. However, you should not worry as everyone's in the …Read more

Published: 24 Apr 2020

How To Increase Your Acceptance of Enrolment Offers

Hope all is well and that you had a break over the Easter long weekend (albeit in iso with your kids 24/7 like I was). Lots of Lego, Disney+, iPads and scootering around the block to stay sane...Yesterday I was supporting a few of our schools with generalised advice on …Read more

Published: 15 Apr 2020

Keep Your Enrolment Pipeline Going

Wow, what a crazy Term 1 that was! Hopefully by now you’re in your Easter Break or having a professional development week before Easter to give you some time to re-group. What’s become obvious in recent days is that social distancing is here to stay for at least 3 to …Read more

Published: 06 Apr 2020

41 Feature Updates Released

No fluff - just features. Here are 41 updates we rolled out over the past month to help our Registrars' all across Australia.Added a Trigger so that when docs are uploaded by parent, we can send a Staff Notification though our Automated emails tool.On Enquiries CRM view, we have made …Read more

Published: 13 Mar 2020

Our Process for Tracking and Maximising Year 7, 2022 Enrolments

With Parent Information Events coming up in just a few weeks, here's our process and recommendations to maximise your enrolment return.Compile / Export the current list of students in 'Expression of Interest (EOI)' status from your SIS and provide the file to us so we can import the students into …Read more

Published: 29 Jan 2020

Back to School Summer Update

Hope you've enjoyed your Summer break! I've always worked on the premise that the 'daily grind' of the year starts around the third week of January. You know, when peak hour traffic starts building up and Term 1 is just around the corner. We totally understand that for many schools, …Read more

Published: 21 Jan 2020

Enrolment reporting gets some serious love!

November is a crazy busy time for everyone. Our office is preparing for software deployments over the holiday break. So many things to do, so little time!Specific to EnrolHQ, during the last month, we onboarded a few schools from around Sydney, the South Coast of NSW and even Perth! Go …Read more

Published: 15 Nov 2019

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