Changelog

Items Reviewed and Scheduled

Student Profile

Parent Dashboard

New to EnrolHQ Workflows

The Enrolment process and Enrolment stages

Workflow examples

Initial communication templates the school must provide

Set up Online Payments

Commonwealth Bank Payment Gateway setup BPoint

Westpac / St George Payway Setup

NAB setup for Transact

Stripe Payment Gateway setup

Create a Sub-Domain

Initial setup in Settings

How To: Integrate EnrolHQ with Azure Active Directory SSO

How-To: Integrate EnrolHQ with Studentnet Cloudwork to provide SSO

Add Google Tag Manager to EnrolHQ

How to add users in EnrolHQ

How To Set Up Dual Signature Workflows

Create Email Signatures

Set up Email Authentication

Set up the Enrolment Form

Set up EOI/Scholarship Form

Log in as parent

Adding a New Student Profile

Contacts menu

Filter contacts

Cohort Filter

Copy/Paste feature

All Prospective page - layout

Alternative Years of Entry

Bulk Actions

Exporting Records/CSV

Duplicate profiles

How to send SMS from EnrolHQ

Filter through Bookmarks

Roll Up and Roll Down students

Data Retention and EnrolHQ

Security White Paper

Commonly Used Tags

If Logic - Create customised emails

Create Automated Emails

Set up Automated Event Reminders

How to make changes to email templates

What is EnrolHQ's email system

Address Book

Send Bulk Emails

Manually change a persons email preferences

Original/Pre-written email templates

Create Custom Emails

Create Marketing Emails

How to send bulk marketing emails

Set up Automated Incomplete Application Notification To Staff

Set up Automated Enrolment Application Follow-Ups To Parents

Set up Automated Enrolment Offer Reminders

Set up Automated Interview Reminders

Custom Email Templates

Custom Email Signature

Create Additional Offers - Change Names and update Email Template

Manually adding a new enquiry

Discovery stage statuses

Self-check-in to events using a QR code

Create an Event

Making multiple sessions for an event

Add custom questions to your online Event Booking form

Booking people into the Event in Bulk

Filtering for Families Booked into A Particular Event

Managing Attendees List

How to cancel an event

Printing Labels

Event URLs

Getting Ready for Open Day

How to mark an enquiry as Responded

Expression of interest, application, waitlist and not proceeding statuses

Application Tab

Staff Review

What to do after receiving new applications

Document Upload Tab

Lead Score

Education Agents and Applications

Interview overview step by step process

Interview Details Settings

Set Up Interviewers

Set Up Interview Locations

Interview Pooling

Set Up Availabilities for an Interviewer

Assign Student Profiles to an Interviewer

Invite Parents to Book

Creating Questions in the 'Interview PDF'

Post Interview

Interviews Inside Parent Dashboard

Deleting Interview Availabilities

Interviews FAQ's

Enrolment Offer Tab

Enrolment Offer and declined statuses

Principal’s Review

Re-open or Reset Application or Offer Forms

The parent's process of accepting an offer

Review - Filter for document uploads to be reviewed

Creating custom forms

How to Enable and Use Custom Form Arbitrary Signing for Schools

Video: How to create a custom form

What are custom forms

Video: How to run a custom form report

Lead Forms

Custom Forms FAQ's

Exporting Custom Forms submissions

Reports

Transactions Report

Intelligence Report

Conversion Report

Student Status Conversion Report

Student Profile Conversion Report

Event Conversion Report

Student Geo Data Report

Top Schools Report

Predictor Report

Comments Report

Tasks Report

Register Interest Duplicates Report

Custom Form Submits Report

Email Tracking Report

Document Report

School Details

Form Fields

Payment Settings

How to use the Grade - Year Settings

Look & Feel

Enrolment Journey Stages

Custom Scripts

Customisation

Offers - Setup or Modify Terms and Conditions

School Management System (SIS) Integration

EnrolHQ to Synergetic Integration

EnrolHQ to TASS Integration

EnrolHQ to Edumate Integration

EnrolHQ to Sentral Integration

EnrolHQ to Engage Integration

How to Record Conversions using GTM and Google Analytics

EnrolHQ to Zunia Integration

How to switch primary point of contact when Parent 2 has no email address inside the system

Issue verifying parents with international phone numbers

How to update the PDF Header for Enrolment and GPA forms

Parent 2 can't accept the offer letter

How to Request Parent/Carer 2 Signature

How to re-upload documents in Parent Dashboard

Parents having trouble logging in or set up an account for the first time

Parents don't receive password update email

EnrolHQ Session Timeout

Primary Point of Contact/User Parent vs Non-User Parent

Why hasn’t my reminder email been sent

Creating Duplicate Profiles for Second Parents in Cases of Court Orders with Non-Communicating Parents

How do I change the user parent/switch Parent 1 and Parent 2?

How to delete student profile categories

How do I rename "Kindergarten", "Pre-School", "3 Year Old Program" labels

Video: Using My Tasks

The acceptance process and security protocol

How Do I Update the Enrolment Application PDF?

How to add Pre-School/ELC Specific Questions

How to create a field for additional “Document Uploads”

How To Increase Your Acceptance of Enrolment Offers

Look & Feel

Updated: 1 year ago

This section allows you to style your forms with banners, school logos and background images, change school's font style and colour and add a bottom and top logo to your email messages.

Here's an overview over the recommended size images should have when they're uploaded to EnrolHQ:

Screen Shot 2023-10-05 at 4.55.01 pm.png

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