Request parents re-upload documents in their Dashboard by individual profile

If you want to open document uploads in parent dashboard so parents can upload additional documents or resubmit the ones they have submitted earlier, please follow these steps: 

1) Go to the student's detailed view > documents

2) Select "no" on the various documents you want to open and save

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This displays as an Outstanding Task on the Parent Dashboard

Re-uploading documents via No verification July 2025

3) Send an email to the parent asking them to log in and upload the documents. 

The email is situated in the Documents tab in each profile

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2 Request Documents: this automatically lists all documents with a verification status of No

Note: the Outstanding task will stay in Outstanding Tasks on the parent dashboard until the document verified status is changed to Yes

Request parents re-upload documents in their Dashboard in Bulk

If you want to open document uploads in parent dashboard for a complete cohort (in Bulk) eg all students in a particular year please follow these steps: 

1) Select your cohort that you want to receive updated School Reports and NAPLAN results for first

2) Select Bulk Unverify Documents

Bulk action - option to unverify documents July 2025

3) select the documents you want to be uploaded

Bulk action - unverify documents July 2025

3) Use Bulk action to end an email to the parent asking them to log in and upload the documents. 

Bulk action - email to parents to upload un-verified documents July 2025

This is the same email template that is used in the documents tab (same as for individual requests)

Note: the Outstanding task will stay in Outstanding Tasks on the parent dashboard until the document verified status is changed to Yes

Request parents re-upload documents via a Custom Form in their Dashboard

Schools can also create a Custom form and add the details to the Enrolment Offer to ensure the latest reports are provided when an offer is made Creating Custom Forms

Note: If using a custom form the documents do not need to be unverified