Support Policy

Manea Senior College began using Enrol HQ in August 2022 to assist us to manage of growing numbers of enrolments.

Enrol HQ has provided us with a simple and accessible solution to help manage the complex task of enrolment.

We have been very happy with the level of support and responsiveness of the Enrol HQ team, who worked with us along the entire journey from inception to a fully functioning enrolment process which has made life easier and allowed us to reduce our workload significantly.

As a State school, we found the functionality and adaptability of Enrol HQ to be its best feature, allowing us to tailor it to our processes and guidelines.

Our parents and students have engaged with the system well and problem solving is easy, ensuring that they get a professional experience with the College from the start to the end.

I high recommend the team at Enrol HQ.

Since the very beginning of using EnrolHQ, I've found the system to be incredibly user-friendly. The support provided is outstanding, and the team consistently implements updates to enhance the processes even further.

Our admissions department has seamlessly transitioned to a paperless approach. Parents are enthusiastically embracing the system's straightforwardness for both uploading documents and completing customized forms for their child's application.

The system is particularly invaluable for interview procedures, as every step, from interview assignment and booking to inputting interview notes, occurs online. The Communication section is notably impressive, providing visibility into email read receipts and maintaining an email archive. There's also a dedicated section for noting and gathering information on incoming students and families. Assigning tasks to colleagues ensures meticulous organization, keeping all team members informed about the application progress. Coordinating and scheduling college events is effortless for both parent users and our admissions staff.

Our admissions department wholeheartedly endorses EnrolHQ for effectively tracking the enrolment journey of our students.

We use EnrolHQ in our school and I don't know what we would do without it. It is a fantastic system for managing enrolments and helps us keep track of where students are, wherever they are in the enrolment process.

We also use the system to communicate with families in an ongoing sense (and keep a record of this communication), and the integrations provided by EnrolHQ as part of our school's website has meant the use of this system in provides families with a seamless interaction with us online.

I have been particularly impressed with the commitment of the EnrolHQ team to our experience using the system. They are quick to provide support and direction and are extremely responsive in the way they continue to iterate the way their product works in response to how we the users are working with it.

I couldn't recommend this system more to interested schools.

Using the Enrol HQ platform has revolutionised SEDA College’s student enrolment process from the enquiry stage through to the student graduating.

It has streamlined and increased the professionalism of our communication processes to both future and current students with the ability to create easy to use custom forms and email templates. Paper forms are a thing of the past!

With student having their own profile, it is easy to track what they have and haven’t completed and create a record for each interaction and communication.

We have also found it very useful when managing our information session event data and booking in student interviews.

Most importantly, Enrol HQ has a fantastic support team in place who go above and beyond to provide the best possible customer experience and ensure your school is getting the most out of their platform. With a clear continual improvement approach, I would highly recommend to any school out there to use Enrol HQ to take their enrolment experience to the next level!

EnrolHQ has transformed our enrolments process. Its streamlined approach has made managing relationships with prospective students and their families incredibly efficient, allowing us to move away from paper-based enrolments entirely.

The software's user-friendly interface simplifies complex tasks, making it easy for our staff and parents to navigate.

We highly recommend EnrolHQ to anyone seeking an effective solution for enrolment management – it has truly improved our operations for the better.

Blue Gum Community School is a small school, with a small admin team. This means we need to utilize our software resources to it’s maximum capability.

Enrol HQ easily adapts to our enrolments needs for playgroup, preschool, primary school though to high school students.

Enrol HQ has quickly become an indispensable program for our school. It provides us with the ability to run essential analytical reports, securely track and record student details, and of course, seamlessly steps parents through a thorough enrolment process. 

Enrol HQ’s ability to be customised, is one of its most valuable features. This allows us to generate tailored data, providing comprehensive detail about our school community.  

A shout out to the Enrol HQ team for developing this powerful program and for the support they provide for their product.