Introduction & Enquiries

Dashboard Overview

Use the live feed to see real-time information about what parents do in the parent dashboard. Learn how registrars can use the dashboard to get a daily overview of new inquiries, upcoming bookings, new application forms, incomplete applications and expired offers.

Parent Dashboard

Have a look of how the parent dashboard changes if you make a change to the student status in the backend from EnrolHQ. Learn how to add videos, documents and announcements and change the look & feel of the parent dashboard for different students.

Student Detailed View

What is the student's detailed view and what information can you find here. Learn what the different tabs do and how you should use these correctly including main changes for enquiry - event - expression of interest - application - interview and offer stages.

Status - Enrolment Journey Stages

See this video to understand how the enrolment process works in EnrolHQ from initial contact until the student is starting school. See how to add, reshuffle and rename the enrolment process statuses under settings and create your own menu.

Filtering Contacts

In EnrolHQ you can take actions for individual students or in bulk for multiple students at once. Learn how to filter all your records so that you can make actions based on student status, event bookings, enrolment application and enrolment offer stages, custom category flags and more.

Bulk Actions

Bulk actions allow you to send emails and SMS, send out offers, re-open forms, verify and unverify documents, change enrolment statuses, export CSV records for reporting and much more for groups of students at once. With bulk actions, you can quickly do your tasks and reduce repetitive jobs.

Enquiry and Workflow

See this video to learn the process a parent needs to take to send in an enquiry form and how to correctly respond to an enquiry in EnrolHQ so the enquiry gets closed down in the dashboard.

Cohort Filter

Understand how to use the cohort filter. This filter is especially of interest to students that are interested in early admissions and will show registrars everybody in a particular cohort that can get an early offer.